8m Responsible Gambling — Stay safe, enjoy within your limits
Entertainment is enjoyable when it is planned and kept within limits. 8m wants every member to play with awareness and to protect themselves and their family.
Age Limit and Account Security
No one under 21 may open an account or place bets on 8m. Providing the correct date of birth at registration is mandatory, and a valid ID may be requested for verification. Keeping underage individuals away from gambling is one of our most important responsibilities.
8m believes that online betting and casino games are purely a form of entertainment — not a source of income. Reading our Terms and Conditions will help you understand how the platform should be used and what types of behaviour are not allowed. Always open an account in your own name and never share your login details with anyone else.
If there are underage members in your household, keep your device password-protected and always log out after playing. It is better not to save passwords in your browser, especially on shared devices.
Set Your Own Limits
8m's account settings include several tools you can use to set your own playing limits. These tools are under your control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; increasing it requires a waiting period.
Deposit controlSession Time Limit
Set how long you can stay on the platform in one session. You will be logged out automatically when the time is up.
Time managementLoss Limit
Set the maximum amount you can lose within a given period. You will be notified when you reach the limit and will not be able to place further bets.
Loss controlCooling-Off Break
Temporarily suspend your account for a few days or weeks. During this time, no bets or deposits can be made.
Temporary breakSelf-Exclusion
Choose self-exclusion to permanently close your account for a longer period. Any attempt to open a new account while self-exclusion is active will also be blocked.
Permanent breakGet Support
Contact the 8m support team via 24/7 live chat or email to activate any limit setting or self-exclusion.
Round-the-clock supportRequest Self-Exclusion
If you feel that controlling your gambling is becoming difficult, fill in the form below to send a self-exclusion request. Our team will act quickly.
After submitting this form, our support team will send a confirmation to your email and your account will be suspended within the specified time.
Warning Signs
Certain behaviours may indicate that gambling is going beyond entertainment. If you or someone you know shows the signs below, it is worth seeking help.
- Repeatedly betting to try to win back lost money, known as 'chasing losses'.
- Hiding your gambling habit from family or friends, or lying about it.
- Using money set aside for rent, bills, or other necessary expenses on betting.
- Feeling restless or irritable when not gambling.
- Repeatedly failing to stop gambling despite making promises to do so.
- Prioritising betting over work, studies, or family responsibilities.
- Borrowing money or selling possessions to fund betting.
Healthy Gambling Habits
Responsible gambling is not only about following limits — it is also a mindset. You can find more questions and answers about responsible gambling in our FAQ section. Follow the habits below:
- Set a budget before playing and never exceed that limit.
- See betting as entertainment, not as a way to earn money.
- Take breaks on your own after a set amount of time — at least a short break every hour is good.
- Avoid placing bets when you are feeling down, angry, or under stress.
- If you lose, accept it as a normal entertainment expense.
- Talk openly with family and friends.
How to Get Help
You do not have to carry the problem alone. Support is available through 8m's support team, family, and professional counselling.
Live chat and email
Our support team is available in Bengali and English 24 hours a day, 7 days a week. Join the live chat to activate self-exclusion, set deposit limits, or for any other issue. You can also reach us by email: [email protected]
Family support
Open up to a trusted family member or friend. They can stand by you and encourage you to seek professional help if needed. There is nothing to be ashamed of — asking for help takes courage.
Counselling services
You can seek help from a mental health specialist or addiction counsellor. In Bangladesh, hospital psychiatry departments and private counselling organisations provide this type of service. A little searching will help you find one near you.
8m's Commitment
As an entertainment platform, 8m places member protection as its highest priority. We believe that whether it is slots, live casino, or cricket betting, every experience is truly enjoyable only when it is played with awareness and within your own budget.
Your personal information is kept secure in accordance with 8m's Privacy Policy and is never sold to any third party. We monitor your playing patterns and automatically send alerts when needed.
Our platform offers casino games, sports betting, and other entertainment. However, there is always a risk of losing money in these games. No matter how appealing a bonus or special offer may be, it cannot replace real money — a bonus is always an extra opportunity, never a guaranteed gain.
OTP verification and SSL encryption are used to keep your account secure. You can learn more about 8m's values and services on our About Us page.
Deposit and withdrawal services are available through bKash, Nagad, and Rocket, keeping transactions simple and secure. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. Playing within limits reduces financial pressure and keeps gambling as entertainment.
Remember: losing today does not guarantee winning tomorrow. Game results are determined by a Random Number Generator (RNG), so each round is independent and not influenced by previous results. No strategy or method can reliably change the outcome.
Frequently Asked Questions — Responsible Gambling
Answers to common questions about responsible gambling.