8m Terms and Conditions

Last updated: January 2025

This terms and conditions document serves as a binding agreement between 8m and any user of its services. Each condition stated here is a prerequisite for using the service. If you do not agree with any condition, please refrain from using this platform. We reserve the right to change these terms from time to time, and continued use after any change will be taken as acceptance of the updated terms.

1. Definitions and Scope

1.1 Definitions

Certain words used in this document have specific meanings. "Platform" refers to the 8m website and all services connected to it. "User" refers to any person who has opened an account or is in the process of doing so. "Account" refers to each user's registered personal profile. "Bonus" refers to incentive rewards offered by 8m under specific conditions.

1.2 Applicability

These terms apply to all services available on the 8m platform — casino games, live casino, slots, sports betting and others. If a specific promotion or bonus has its own separate terms, those will apply alongside these general terms. In case of conflict, the specific terms will take precedence over the general terms.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account on 8m and participate in any gaming or betting activity, the user must be at least 21 years of age. 8m reserves the right to verify the date of birth provided at registration. Providing false information about age will result in immediate account closure, and 8m reserves the right to confiscate any funds held in the account.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts under the same person's name, the same mobile number or from the same device is strictly prohibited. If multiple accounts are detected, all of them will be closed and 8m reserves the right to cancel any related bonuses and winnings.

2.3 Registration Information

Providing accurate and complete information at the time of registration is mandatory. Entering incorrect or false details for mobile number, name or other identifying information is not permitted. Failure to submit the required documents during the identity verification process (KYC) may result in withdrawals being temporarily suspended.

2.4 Account Security

The user is solely responsible for the security of their own account. Sharing your password or allowing a third party to use your account is prohibited. If you suspect unauthorised access to your account, you must notify the 8m support team immediately.

3. Deposits, Withdrawals and Payments

3.1 Deposit Conditions

The minimum deposit amount on the 8m platform is ৳100. Deposits can be made via bKash, Nagad and Rocket mobile wallets. Deposited funds may only be used in the account from which they were sent, and funds from third parties are not accepted.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. bKash, Nagad and Rocket can be used as withdrawal methods. Identity verification must be completed before submitting a withdrawal request.

3.3 Transaction Transparency

Records of every deposit and withdrawal transaction are kept in the account history. If there is an issue with any transaction, the 8m support team must be informed within 24 hours. If fraudulent or suspicious financial activity is detected, 8m reserves the right to suspend any withdrawal.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: if a ৳1,000 deposit earns a ৳1,000 bonus, the balance will be ৳2,000, and a total of ৳10,000 (৳1,000 × 10) must be wagered before the bonus funds can be withdrawn. Winnings earned from the bonus cannot be withdrawn until the wagering requirement is completed.

4.2 Other Promotions

Each of 8m's other promotional offers — such as weekly reload bonuses, slot festival bonuses, cricket season rewards and birthday gifts — has its own separate wagering and eligibility conditions. Please read the relevant terms carefully before claiming any offer.

4.3 Bonus Abuse

Attempting to claim bonus benefits by creating multiple accounts or through coordinated activity will be treated as bonus abuse. If such activity is detected, all related bonuses and winnings will be cancelled. 8m holds sole authority to define what constitutes bonus abuse.

4.4 Bonus Expiry

Each bonus has a set expiry period. If the wagering requirement is not completed within that period, the remaining bonus amount will be automatically cancelled. No bonus is a substitute for real money, and bonuses should not be treated as free cash.

5. Prohibited Activities

5.1 Technical Abuse

Using bots, automated software, hacking tools or any form of technical manipulation on the 8m platform is strictly prohibited. Any attempt to influence game outcomes or odds will result in permanent account closure.

5.2 Anti-Money Laundering Policy

8m strictly follows an anti-money laundering policy. Suspicious financial transactions, operating an account under a concealed identity, or making deposits using funds from illegal sources are prohibited. If such activity is detected, the account will be closed and the relevant authorities will be notified.

5.3 Collusion

Attempting to influence game outcomes by coordinating with other players, colluding with a dealer in the live casino, or gaining an unfair advantage in any other way is prohibited.

6. Intellectual Property and Content

All content on the 8m platform — logos, graphics, text, software and design — is protected by the intellectual property rights of 8m or its licensors. Reproducing, distributing or using this content for commercial purposes without written permission is prohibited. Games available on the platform are the property of third-party game providers (Pragmatic Play, PG Soft, JILI, Evolution and others), and their own terms and conditions apply.

7. Personal Data and Privacy

8m follows a separate policy regarding the collection, storage and use of users' personal data. To learn in detail how data is used, with whom it is shared and what your rights are, please read our Privacy Policy page. By using the service, you are also giving your consent to that policy.

8m stores registration and transaction data on secure servers and uses SSL encryption to prevent unauthorised access. Personal data may only be shared with third parties where required by legal obligation.

8. Responsible Gaming and Self-Exclusion

8m believes that gambling is a form of entertainment and should never be considered a source of income. To avoid problems with excessive gambling, users can request deposit limits, session limits or self-exclusion. Detailed support information is available on the 8m Responsible Gaming guidelines page.

Use of this platform by anyone under the age of 21 is strictly prohibited. If you suspect that a minor is using a family member's device or account, notify the support team immediately.

8.1 Self-Exclusion Policy

Any user may apply to have their account temporarily or permanently closed for a specified period. During the self-exclusion period, 8m will not send any promotional communications and new account registration will not be permitted.

9. Account Closure and Liability

9.1 Rights of 8m

In the event of a breach of these terms, or if any suspicious activity is detected, 8m reserves the right to temporarily or permanently close an account at any time without prior notice. In such cases, bonuses and any illegally obtained winnings will be confiscated, however the return of the user's own deposited funds will be subject to review.

9.2 User Rights

A user may request the closure of their own account at any time. Available funds must be withdrawn before the account is closed. Even after account closure, 8m will retain transaction history in accordance with legal obligations.

9.3 Limitation of Liability

8m will not be held liable for any loss resulting from technical errors on the platform, temporary service outages or internet connectivity issues. The user is solely responsible for any financial loss arising from gaming or betting. 8m does not guarantee the outcome of any game.

10. Service Changes and Dispute Resolution

10.1 Changes to Terms

8m reserves the right to change, revise or update these terms at any time. Users will be notified of significant changes where possible. Continued use of the platform after any changes will be taken as acceptance of the updated terms.

10.2 Dispute Resolution

If there is a dispute regarding any transaction or game outcome, you must first contact the support team via 8m's 24/7 live chat or email. Our support team provides assistance in both Bengali and English. For general queries, you can visit our FAQ page, where frequently asked questions are answered.

10.3 Service Suspension

8m may temporarily suspend services due to routine maintenance, urgent technical issues or other reasons. 8m will not be liable for any loss during such periods. Users will be notified in advance where possible in the case of extended outages.

11. General Provisions

11.1 Entire Agreement

These terms and conditions, the privacy policy and the specific terms of each promotion together form the complete agreement between 8m and the user. Any prior oral or written understanding is superseded by this document.

11.2 Severability

If any part of these terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect. The unenforceable part will be replaced by the closest legally permissible equivalent.

11.3 No Waiver

If 8m does not enforce a particular term in any given instance, this shall not be considered a permanent waiver of that term. 8m reserves the right to enforce any of its rights at any time.

11.4 Contact

If you have any questions about these terms, please contact the 8m support team. To learn more about 8m or get an overview of the platform, visit our About Us page.